Customer Relationship Management - iGaming Academy

Acquiring customers is expensive. It is therefore important to retain as many customers as possible after their first interaction. This course is designed to give a better understanding of how to build an effective CRM programme with a foundation on customer psychology and insights. It is ideal for marketing executives currently working with CRM or aspiring to work with retention marketing, customer service representatives or others looking to further or secure their career within the igaming industry. At the end of the two day course, successful participants will receive a certificate. Next Session Details Dates: 21st & 23rd June 2016 Starting Time: 17h30 onwards Duration: 2 days Total number of hours: 7 hours Price: €200.00 (excluding VAT) Venue: Parthenon Building, Hughes Hallet Street, Sliema, SLM 3140, Malta